Question 1

What areas do you serve?

Accepted Answer

We proudly serve Austin and surrounding communities including Round Rock, Westlake Hills, Barton Creek, Downtown, Bee Cave, and Lakeway — anywhere within 35 miles of the 78703 zip code.

Question 2

How much does detailing cost?

Accepted Answer

Pricing depends on vehicle size and package. Exterior: $125–$175. Interior: $150–$200. Full Detail: $250–$350. Add-ons like Clay Bar Decontamination, Headlight Restoration, and Exterior Paint Polish are available at additional cost.

Question 3

Is there a first-time discount?

Accepted Answer

Yes! New clients receive 15% off core services (Exterior, Interior, and Full Detail). The discount does not apply to add-on services.

Question 4

Do I need to be present for the detail?

Accepted Answer

No — as long as we can access the vehicle and have a safe place to work, you're free to go about your day. Many clients have us detail their vehicle while they're at the office or running errands.

Question 5

What payment do you accept?

Accepted Answer

We accept all major credit and debit cards, as well as digital wallets like Apple Pay and Google Pay. Payment can be made online via Stripe at the time of booking or card-present on-site after the service is complete.

Question 6

What's your cancellation policy?

Accepted Answer

We require at least 24 hours' notice for rescheduling or cancellation. Please contact us at sales@aurelianautomotive.com or call (512) 862-5500.

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