Aurelian Automotive
Customer Care
Need help? We're here for you.
Aurelian Automotive is committed to providing exceptional customer service. Whether you have a question about our detailing services, need to reschedule an appointment, or have a concern about your booking, our team is ready to assist.
We accept all major credit cards through our secure Stripe-powered checkout. New clients receive 15% off core services (exterior, interior, and full service detailing).
Q: What areas do you serve?
A: We serve the Austin, TX metropolitan area. If you're unsure whether we cover your location, contact us.
Q: Do you bring everything needed?
A: Yes! We're a fully mobile detailing service. We bring all equipment, products, and water to your location.
Q: How long does a detailing service take?
A: Depending on the service and vehicle size, appointments typically take 1-4 hours.
Q: What is your cancellation policy?
A: Please contact us at least 24 hours in advance to reschedule or cancel your appointment.
Q: Do you offer discounts?
A: Yes! New clients receive 15% off core services. The discount does not apply to add-on services.